Interpersonal (Soft) Skills
You’ve mastered the technical skills necessary to do your job… so why do you feel stuck in your current position?
In order to truly succeed, you need “soft skills” to help you build rapport with others and provide an amazing experience through positive communication. Customers will be delighted with your service and will keep coming back (often, with their friends in tow).
“Technical skills get you hired. Lack of soft or people skills can get you fired."
Don’t leave your career to chance. In this workshop, you’ll learn the skills to be in-demand.
Key Takeaways
Build and strengthen relationships with improved interpersonal skills
Communicate effectively with enhanced speaking skills
Uncover your client’s needs and foster trust through active listening skills