Say Goodbye to Bad Reviews

Learn Soft Skills to Turn your Tech Experts into People Experts

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Are You Tired of Getting 1, 2, and 3-Star Reviews?

You hired the best of the best… so why aren’t your customers happy?

The truth is, while your technicians may know the ins and outs of what they do if they don’t make your customers feel heard, comfortable, and like a million bucks, they’re making your company look bad.

Working face-to-face with clients or presenting to groups requires more than just technical knowledge. It requires an ability to connect.

When communication skills are lacking:

  • Potential sales are lost
  • Existing customers find a new provider
  • Quality technicians are viewed unfavorably by customers, passed over for promotion, and will look for new opportunities outside your organization.

Soft skills help your employees connect with customers and represent your brand better.

Good Customer Service

Effective Communication Skills

Darryl was phenomenal! He engaged and energized IT leadership at CHS with a powerful message about effective communication skills. His motivational strategies and hands-on activities kept the audience involved throughout the workshop. Darryl's principles help anyone become a great communicator and empathetic leader, regardless of industry. I highly recommend him to any audience.
Manjunath Subbaiah
CSr. Director, IT Controls and Risk Management at Community Health Systems
Darryl Pace

Meet Darryl Pace

As a top IT consultant for 20+ years, I understand the importance of soft skills… because I learned them the hard way.

I got fired from my first job out of college. Not because I wasn’t great at what I did but because I couldn’t get along with my boss. The experience inspired me to become a student of good communication. That’s why I’m so passionate about training. I have helped countless people improve their soft skills so they can excel in every aspect of their job, represent their organizations in a favorable light, and receive the positive reviews that position them and their companies as A+ players in their fields.

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Darryl delivers audience-focused, fun, interactive presentations

He Succeeds!

I believe that clarity of thought is critical to a speaker’s success. Darryl is particularly adept in that regard. Whether he is speaking to persuade his audience, entertain them, or educate, he succeeds. I recommend Mr. Pace to anyone who is seeking a highly qualified speaker.
Len Serafino
Len Serafino

Communication Solutions to Fit Your Needs

You should be proud of the brand you’ve created.

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Programs (Speaking and Training)

Programs (Speaking and Training)

Whether you’re hosting a conference or planning on-site training for your employees, Darryl Pace can create a program to help you achieve your goals.

One-on-One and Small Group Coaching

One-on-One and Small Group Coaching

When it’s time to up your communication game, there’s nothing quite like hands-on learning. We have coaching programs to fit your needs.